Brexit and Covid-19 Delays
UPDATE 01 FEBRUARY 2021: WE ARE CURRENTLY WAITING FOR A DELIVERY OF SPARE PARTS FOR SOME VITAL EQUIPMENT – THIS HAS BEEN DELAYED AND WON’T BE RECEIVED UNTIL MID-FEBRUARY. WE APOLOGISE FOR THE DELAY.
Like many other businesses across the UK Brexit and the ongoing COVID-19 Pandemic has had a significant impact on our supply chain.
In a few cases our suppliers are unable to tell us when certain items will be back in stock.
We are also aware that a number of overseas suppliers have made it clear that they will no longer ship to the UK as a direct result of Brexit. Whilst we exclusively source our raw materials within the UK, our suppliers may source from outside the UK which may indirectly affect our supply chain.
The currently affected UK areas can be checked here and International here (Opens a new tab at the Royal Mail Service Update Page, Published and updated by Royal Mail).
All UK orders over £20 will be posted using Royal Mail Tracked 48 services. All International Orders will be sent Royal Mail International Tracked at usual Royal Mail prices. You will receive shipping updates via email.
Please feel free to contact us prior to placing your order to check if we have everything we need in stock. We will of course keep you updated on your order, should any delays arise.
Please add our email address () to your safe senders list and/or address book to ensure our email updates do not go to your junk folder.
If your order is time sensitive, please contact us BEFORE placing your order.
Thank you for your understanding and patience.
Keeping it Practical,
If we are busy and can't get to the phone, just leave us a voicemail including your name and phone number and we will get back to you as soon as we can.