Is everything really handmade?
Nearly everything! All leathercraft and stationery with the exception of the pens, pencils, paperclips, rubbers and sharpeners that are included in the Stationery Boxes are… Read More »Is everything really handmade?
General
Do You Have Product Liability Insurance?
Yes, we have Public and Product Liability Insurance. Full details available on request.
What methods of payment do you accept?
We currently use PayPal and Square as they are trusted and secure payment platforms. If you do not have a PayPal account you can checkout… Read More »What methods of payment do you accept?
Why is the item that has been delivered slightly different to the image on the web site?
As every item is bespoke and handmade, there can be small variations in each piece. This is a good thing, as it is part of… Read More »Why is the item that has been delivered slightly different to the image on the web site?
How long will my order take to arrive?
All orders will be processed as quickly as possible but there may be a delay should we have to order any supplies to complete your… Read More »How long will my order take to arrive?
Do you charge VAT?
DD Practical does not currently charge VAT.